Establishing an E-Business CMM with the Concepts of Capability, Maturity and Institutionalization

The Level 4 Software Process from the Assessor ’ s Viewpoint

for an invited paper at the December, 1996 Conference of the International Software Consulting Network Brighton, U.K. From the time the Capability Maturity Model (CMM) was developed (late ‘80s, early ‘90s), it was a matter of speculation whether software organizations existed or would be assessed at the higher maturity levels, levels 4 and 5. In the last two years, a few organizations with proc...

Cloud Service Capability Maturity Model (Cs-Cmm): A Preliminary Study on Its Conceptual Design

As information technologies evolve and demands of enterprises on larger data and integrated info services keep growing, the market of cloud services (CS) attracts many more players nowadays. However, the quality of the services may vary due to different service capabilities and a service often requires integration with other services, CS providers need a standard way in implementing and improvi...

CMM Versus SPICE Architectures

The SEI’s Capability Maturity Model for Software has popularized the notion of measuring the software process maturity of organizations. ISO’s SPICE project is currently creating a set of international standards for software process management that attempts to harmonize existing approaches. One of the SPICE objectives is to create a way of measuring process capability, while not using a specifi...

Capability Maturity Model ( CMM ) : Building a Business Case for CMM Implementation

Blending CMM and Six Sigma to Meet Business Goals

0 7 4 0 7 4 5 9 / 0 3 / $ 1 7 . 0 0 © 2 0 0 3 I E E E a firm basis on which to sustain the process improvement efforts. At Tata Consultancy Services (TCS), we blended Six Sigma concepts and various Software Capability Maturity Model key process areas1 into our own quality management system. We structured our QMS around SW-CMM Level 2 and Level 3 requirements—including quantitative process and p...